I’m in Cebu now, due to Infonet’s request that I be the one to present to Lexmark Intl (Phils) Novell’s Zenworks 7 Suite and Novell’s SuSE Linux Enterprise Server.
Delayed Arrival
I was booked for my Cebu voyage with Trans Asia Shipping Line’s Trans Asia 1. I’ve been boarding its ships ever since. My favorites were the Asia China, and the Asia Thailand. All of them depart and arrive on time. I thought this particular ship, the Trans Asia 1, will be the same. I was wrong. I thought I’d arrive at sometime 6:30 or 7:30. However, I arrived 9:10AM!!! My appointment at Infonet Cebu was at 9:00 so that we will be on time for our appointment with Lexmark at 10AM. Lexmark’s compound is in Mandaue City’s MEZ 2 (Mandaue Eco Zone). With a good deal of traffic, we will be running really late. As soon as I arrived at Infonet’s office, I only got 15 minutes of email check time, and coffee. After that, off we go to Mandaue.
Finally, Lexmark
We arrived at Lexmark’s compound deep inside MEZ2 at about 10:05AM and it’s raining hard. Lexmark’s compound is a sprawling 3,600 sq. meters, with 400 workstations, with only 6 people to manage the insfrastructure. The building’s white all over with green tint on the glass panels. Technicians and Engineers come to and fro oblivious of our presence. I couldn’t imagine how deep their pockets might be, working at Lexmark.
Then walked up the winding stairs to the second floor receiving area, and we were greeted by a guy wearing collared shirt and jeans. At first, I thought he was just asked to accompany us to the boss. Turned out HE IS THE BOSS. The big IT man. Not actually big heightwise. Just normal 5′+ in height, a bit on the chubby side. I thought Ok, here goes.
I introduced myself, and my colleagues followed suit. At first it was kind of a cold reception, a cold non-firm handshake from him. As a result, I shot my first question coldly, and barely audible. I offered him the printed technical white papers on Zenworks and SLES. He began poring over them. Then I asked if I could fire up my laptop to give my presentation. When he gave the go ahead, I’m into my playing field.
A Big Gotcha!
Im not really a marketing guy. I just read more than I should. Im interested with the products that the company I work for is pushing to the market. During the course of the presentation, he interrupted me a couple of times to ask questions. Some were quite detailed, some were just simple. I tried to answer them as best I can. He is the big IT guy, Im a techie selling tech stuff, and no admin. Just an enthusiast. He has wide admin experiences, I meddle with low end hardware and software (until I got this job). However, I got his attention without much fanfair.
At first, he was not really listening much into my presentation. As I get farther and deeper, he put down the printouts, leaned on the sofa, crossed his arms, and listened. He would sometimes interrupt me and move the slides himself on my presentation, which I obliged him to do so. No harm done. He asked details, details, details. I answered with details, details, details. I wasn’t really sure about some, but I tried to sound as convincing. I relied on my experience on the product I’m presenting. And what do you know, he asked for a demo. My colleague popped up the CDs from within the folders she’s having, and informed him of the demo duration. And guess what? He’ll keep in touch when they’re done with the test.
Parting Questions
After I finished my presentation, we said our thanks and goodbyes, and we proceeded to the lobby. It was still raining so we asked the guard to call taxi for use. We waited and then suddenly the cellphone of one of my colleague rang. It was the Lexmark IT Head. He was asking if I’m still with them. She said yes. He asked to hold up. He ran back to the lobby and asked me some more questions. It turned out that after my presentation, he went to search on Zenworks. And most importantly, he was looking at product reviews. GOOD THING! It just shows that he is really interested. I went along with him back to his workspace and looked at the article. E-Week. He got confused because E-Week used Novell Client for Windows in order to manage via Zenworks. I told him, that Novell Client is a general client for Novell products. Supports any client-server product from Novell. He said Ok. Informed him further that Zenwork’s client agents today are all fixed. The article was dated September 2006. It’s 2006. Updates were already made. He gave a further ok. Satisfied, he accompanied me back to the receiving area. I told him to contact us if anything turns out. We’d be happy to help. We can patch up directly to Novell Asia (Malaysia and Singapore) should anything will be unresolved on our end. He affirmed and all is well. We exchanged hand-shakes. However this time, it was warm and accommodating. That showed he was pleased with the presentation (rather I hope he was).
I went back to the lobby, the taxi was waiting, and we’re on our way back to the office.
Trip Back
My trip back will be via Trans Asia 1 still. I don’t care if it will arrive late. My work here in Cebu is done. One owned, and I’m satisfied.